Information about various methods to check your card balance and transaction history
Multiple ways to check your RapidFS prepaid card balance
The RapidFS mobile app provides the most comprehensive way to check your balance and manage your card.
The RapidFS website offers a secure portal to check your balance and view transactions.
Call the customer service number on the back of your RapidFS card to check your balance.
Note: Some card programs may charge a fee for balance inquiries via phone.
Use an ATM to check your RapidFS prepaid card balance.
Note: ATM balance inquiries typically incur a fee, which varies by ATM operator and card program.
When checking your RapidFS prepaid card balance, you may see two different figures:
For the most accurate picture of your funds, it's important to understand both figures.
How to monitor and understand your RapidFS card activity
Most RapidFS prepaid cards offer several ways to view your transaction history:
Your transaction history may include various types of entries:
Common questions about checking RapidFS prepaid card balances
Your available balance may be lower than your current balance due to pending transactions, authorization holds, or recent deposits that haven't fully cleared. For example, when you use your card at a gas station or hotel, a temporary hold for an estimated amount may be placed on your card, reducing your available balance until the final transaction amount is processed.
Most transactions appear in your history immediately as "pending" and then change to "completed" once they settle, typically within 1-3 business days. However, some merchants may take longer to process transactions, and they might not appear in your history until they're submitted by the merchant for payment.
Checking your balance through the mobile app or online portal is typically free. However, ATM balance inquiries usually incur a fee, which varies by ATM operator and card program. Some card programs may also charge for balance inquiries made through customer service, especially if you speak with a live representative.
If you spot a transaction you don't recognize, contact RapidFS customer service immediately using the number on the back of your card. Most card programs have fraud protection policies, but they typically require prompt reporting of unauthorized transactions. It's also advisable to temporarily freeze your card through the mobile app or online portal while the issue is being investigated.
The available transaction history period varies by card program. Most RapidFS prepaid cards provide online access to transactions for the past 60-90 days. For older transactions, you may need to request statements from customer service. Some card programs offer the option to download or export your transaction history for record-keeping purposes.
RapidFSCreate is an independent information portal providing educational content about RapidFS prepaid cards. We are not affiliated with, endorsed by, or sponsored by the issuer of RapidFS prepaid cards.
The information provided on this website is for general informational purposes only and should not be considered as financial advice. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability, or availability of the information contained on this website.
For official information about your RapidFS prepaid card balance, transaction history, or account details, please contact the card issuer directly using the information provided with your card.